FAQs

Q: How long will my hair last?

A: Certified SD Collection Hair will last up to one year if managed accordingly.  

Q: How can I get in touch with a representative with any concerns?

A: Feel free to contact us via email, if you have any questions. Our email address is info@certifiedsdcollection.com.

Q: How do I submit a custom hair order?

A: Before checking out, go to your cart and add your hair color and hair type of choice in the notes section.

Q: Where can orders be shipped?

A:  Certified SD Collection ships merchandise worldwide.

Q: How can I track my order?

A: Once your order is received and processed, a tracking number will be sent to your email.

Q: How long does it take before my order is received and shipped?

A: Wig orders are received and shipped after one week of processing. Bundle orders are received and shipped after three to five days of processing.